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Terms & Conditions

SALE TERMS:

  • It is hereby informed guru shree computers is marketing and distribution company and is not a manufacturer.
  • I/We hereby certify that my/our registration certificate under the TNVAT ACT 2006 is in force on the date on which the sale of the goods specified in this Bill / Cash memo / Invoice has been affected by me / us in the regular course of my/our business.
  • Goods once sold will be taken back or exchanged. Once invoice made cannot be modified or cancelled for any reasons thereof.
  • The item is tested for physical damage at the point of sale and the company is not liable for the physical damage of item any morein Transit.
  • Our responsibility ceases the moment goods leaves our store.
  • Materials sold are spares and components of computers and do not form the complete system in full. Above goods are only in the form of components / sub assemblies / and not a "New PC "unless it is specified as "New PC System".
  • Any products purchased from us for any special usage in abnormal environment i.e. Other than normal usage should be informed to us at the time of purchase otherwise the warranty is void and null.
  • No Customer can waive responsibility on grounds of ignorance of terms & conditions.
  • Physical damage / mishandling of products / Tampering of warranty stickers - do not cover warranty. All product sold by us require technically qualified PC Hardware engineer for installation.
  • The court at Chennai shall have exclusive jurisdiction for deciding any disputes arising out of this sale contract.
  • For all Tax Calculations / Orders, its deemed that our online website is based as in state of Tamil Nadu. All online orders are by default considered to be place as same as visiting our retail store & hence will be billed as Local VAT Billing. We are shipping to other states / out of TN, on behalf of the client / customer Only. Any further taxes / octroi / entry tax / cst , if any has to be borne by the customer directly.

 

WARRANTY TERMS:

  • All products sold by us carry only carry-in warranty. Shipping charges (To & Fro) to service center has to be born by the customer.
  • Where the words "Direct Warranty" or "Manufacturer Warranty" are mentioned it means warranty is direct by Manufacturer / Distributor.
  • We request the customer to send the copy of our invoice and delivery challan for warranty purposes always when there is a service problem for products. Shipping will be paid by the customer for the same.
  • Goods once sold will be accepted for warranty repair / replacement only if they are in good physical condition. Products with broken / burnt pins, pen / pencil markings, cracks, missing / tampered components / warranty stickers damaged will be rejected and considered warranty void in above conditions.
  • Warranty clause stand void for damage caused due to mishandling of equipments for any reasons causing damage of the products like lack of knowledge, improper handling, electricity problem etc., on the basis that under normal condition there would have been no damage of the product.
  • Warranty is against manufacturing defects only, and as per manufacturers warranty policy. In case manufacturer has local service centre then for warranty the customer has to approach the service center directly with the purchase details.
  • Products under warranty will either be repaired or replaced as per manufacturer/ supplier warranty policy.
  • We reserve the right to reject material received for warranty without accessories, manuals, Software CD's / DVD's & outer box packing.
  • Results of warranty items will be known in a couple of week's time, (minimum time 2-4 weeks) subject to supplier / mfrs. approval.
  • Any service litigations or problems have to address directly to manufacturers/distributor/company direct dealer address only. We are not responsible for any litigation thereof.
  • Warranty service will be given only where the full payment is made on the due date.
  • Customer Care Center working time: Monday to Friday – 11.00 am to 4.00 pm, Saturday & Sunday Holiday.

 

GENERAL TERMS

  • All information displayed, transmitted or carried on guru shree computers is protected by copyright and other intellectual property laws.
  • This site is designed, updated and maintained independently by guru shree computers .The content is owned by guru shree computers You may not modify, publish, transmit, transfer, sell, reproduce, create derivative work from, distribute, repost, perform, display or in any way commercially exploit any of the content.
  • guru shree computers disclaims all warranties or conditions, whether expressed or implied, (including without limitation implied, warranties or conditions of information and context). We consider ourselves and intend to be subject to the jurisdiction only of the courts of Chennai, India.
  • guru shree computers reserves the right, in its sole discretion, to suspend or cancel the service at any time if a computer virus, bug, or other technical problem corrupts the security, or proper administration of the service.
  • guru shree computers Values the privacy of information pertaining to its associates. We do not use or disclose information about your individual visits to our website or any information that you may give us, such as your name, address, email address or telephone number, to any outside sources.
  • guru shree computers reserves the right to refuse service to anyone at any time.
  • guru shree computers will not use information about you without your permission and will provide the means for you to manage and control the information that you have provided. We will enable you to communicate your privacy concerns to us and that we will respond to them appropriately.
  • guru shree computers does not disclose any personal information to advertisers and for other marketing and promotional purposes that could be used to personally identify you, such as your password, credit card number and bank account number.